Terms of service.

Last Updated: July 27, 2025

Welcome to FUTRLEAD! We're thrilled to have you join our community and embark on your AI-powered journey. These Terms of Service are here to make sure we all understand how things work when you use our website, courses, and services. We've tried to keep them as clear and straightforward as possible, just like our approach to AI!

By accessing or using any part of the FUTRLEAD website (https://www.futrlead.com), enrolling in our courses, or engaging with our consultancy and implementation services, you agree to be bound by these Terms. If anything here doesn't quite sit right with you, please don't use our services.

1. Our Services – Your Path to AI Success

FUTRLEAD offers a unique, tiered journey to help you confidently leverage AI for marketing and sales. Our services include:

  • Education & Empowerment: Online courses, workshops, and a supportive community designed to simplify AI and provide actionable skills.

  • Strategy Development & Consultancy: Expert-led guidance to create custom, AI-integrated marketing and sales strategies for your business.

  • Implementation & Action: Hands-on support to integrate AI tools and systems into your operations, sometimes in partnership with our specialised AI implementation business. expAInd.com

2. Creating Your FUTRLEAD Account

To access our courses and certain features, you'll need to create an account.

  • Your Responsibility: Please keep your account information accurate, complete, and up-to-date. You're responsible for maintaining the confidentiality of your password and for all activities that occur under your account.

  • Account Security: If you suspect any unauthorised use of your account, please let us know immediately.

3. Course Access & Usage

When you enrol in a FUTRLEAD course:

  • License to Learn: We grant you a limited, non-exclusive, non-transferable license to access and view the course content for your personal, non-commercial educational purposes.

  • Course Duration: Access to self-paced course materials is typically for the lifetime of the course (meaning as long as the course is available on our platform). For cohort-based programs or live workshops, access may be for a defined period, which will be clearly stated at the time of purchase.

  • Drip Content: Some courses may release content gradually over time (drip content) to optimise your learning experience.

  • No Sharing: Please do not share your course login credentials or course materials with others. This helps us continue to create valuable content for everyone.

4. Payments & Refunds

  • Clear Pricing: All prices for our courses and services are displayed on our website.

  • Payment Processing: We use secure third-party payment processors (like Stripe or PayPal) to handle your transactions. We don't store your full payment card details on our servers.

  • Refunds: Our goal is your satisfaction! Specific refund policies for courses and services will be outlined on their respective sales pages or in your service agreement. Please review these carefully before purchasing.

5. Intellectual Property – Our Content, Your Learning

  • Our Ownership: All content on the FUTRLEAD website, including course materials, videos, text, graphics, logos, and our unique methodologies and frameworks, is the property of FUTRLEAD or our licensors and is protected by intellectual property laws. Our FUTRLEAD logo and its distinctive blue gradient are trademarks of FUTRLEAD.

  • Your Use: You may use our content only as permitted by these Terms and for your personal, non-commercial learning. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any of our content without our prior written permission.

  • AI-Generated Content: While we may use AI tools to assist in content creation, all final outputs are curated, reviewed, and approved by human experts at FUTRLEAD. We ensure our content is original and aligns with our brand values.  

  • Your Content: If you submit any content (e.g., forum posts, project work) to FUTRLEAD, you grant us a license to use, display, and distribute that content solely for the purpose of providing and improving our services.

6. User Conduct – Being a Great Community Member

We want our FUTRLEAD community to be a positive and supportive place. Please agree to:

  • Be Respectful: Treat all members of the FUTRLEAD community and our team with respect and kindness.

  • No Harmful Content: Do not post or share any content that is unlawful, offensive, defamatory, or infringes on anyone's rights.

  • Ethical AI Use: We emphasise the responsible and ethical use of AI. We encourage you to consider the ethical implications, data privacy, and potential biases when implementing AI tools and strategies learned from FUTRLEAD.  

  • No Misuse: Do not use our services for any unlawful or unauthorised purpose, or in a way that could damage, disable, or impair our website or services.

7. Disclaimers – Keeping It Clear

We're committed to providing valuable, up-to-date information, but it's important to understand a few things:

  • Educational Purpose Only: The content provided by FUTRLEAD (courses, articles, consultations) is for educational and informational purposes only. It should not be considered professional advice tailored to every specific situation. FUTRLEAD is not responsible for any actions taken based on the information provided.  

  • Rapidly Changing AI: The field of Artificial Intelligence is constantly evolving. While we strive to keep our content current, AI tools, interfaces, and best practices are frequently updated and may change. We recommend verifying information with the latest resources.  

  • No Guaranteed Results: While our programs aim to equip you with skills for measurable improvements, FUTRLEAD cannot guarantee specific ROI or business outcomes. Your results depend on your individual implementation, market conditions, and other external factors.  

8. Limitation of Liability

To the fullest extent permitted by law, FUTRLEAD will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services; or (c) unauthorized access, use, or alteration of your transmissions or content.

9. Termination

We may suspend or terminate your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. If your account is terminated, your right to use the services will immediately cease.

10. Governing Law

These Terms shall be governed and construed per the laws of the United Kingdom, without regard to its conflict of law provisions.

11. Changes to These Terms

We may update our Terms of Service from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the services after any changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms of Service, please don't hesitate to reach out!

Email: leonie@futrlead.com